Bid, Contract & Compliance Management

Commercial & Contracts

Win the work, then hold the contract together

Most delivery problems are not technical. They start with a bid that promised something the contract never defined, or a variation that was agreed in a call and never written down.

ITShifts runs an in-house contracts function that supports our own delivery work, and we make the same capability available to clients. Whether you need help responding to a tender, drafting the agreement behind a project, or keeping an existing portfolio of contracts under control, we can take it on.

Typical engagements

  • One-off tender or bid response
  • Drafting an MSA, SOW or NDA
  • Reviewing a contract before signature
  • Ongoing contract administration
  • Compliance and renewal audit
What We Cover

Six areas of contract support

Bid & Tender Management

End-to-end support on tender responses: reviewing the ITT or RFP, mapping every requirement to a response, assembling the technical and commercial submission, and getting the bid in before the deadline with nothing missing.

Contract Drafting & Review

Preparation and review of client service agreements, Statements of Work, Master Service Agreements, Non-Disclosure Agreements and vendor contracts, so obligations, deliverables and pricing are documented accurately before anyone signs.

Negotiation & Variations

Handling amendments, scope variations, extensions and pricing adjustments with clients and suppliers — assessing the commercial impact and feasibility of each change request before it is approved.

Performance & SLA Monitoring

Tracking deliverables, service level agreements, payment milestones, invoicing schedules and contractual deadlines, with corrective action raised early rather than at renewal.

Risk & Compliance Review

Regular contract reviews to surface compliance gaps, contractual risk and potential disputes, with mitigation recommended and regulatory changes monitored alongside your legal advisers.

Contract Lifecycle & Records

Contract registers, renewal schedules, correspondence, approvals and supporting documentation kept in order — so you stay audit-ready and never lose a renewal date.

How We Work

From bid to close-out

We work to your existing templates and approval chain where you have them, and supply our own where you do not.

  • Review the opportunity, contract or portfolio as it stands
  • Flag the gaps, risks and deadlines that need a decision
  • Draft or respond, and route it through your approvals
  • Track obligations, milestones and SLAs once live
  • Report status, renewals and variations on a regular cycle

Why clients bring this to us

We sit on both sides of the table every week — as a supplier bidding for work, and as a buyer contracting vendors. That means we read an agreement the way the other party will read it.

Because we also deliver the technical work, we can tell when a Statement of Work describes something that cannot actually be built in the time and budget written next to it. That is usually the most valuable review a project gets.

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